Shipping Policy

Last updated: October 27, 2026

Thank you for shopping with Korvanoz. We aim to provide clear delivery information and a straightforward shipping experience for customers throughout the United Kingdom.

1. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders are fulfilled Monday through Friday, excluding applicable public holidays. Orders placed outside our processing schedule may be handled on the next available business day.

Order Cutoff Time

Our daily order cutoff time is 2:00 PM UK time (London), Monday through Friday. Orders placed after the cutoff may be processed on the next available business day.

The applicable UK local time will be observed, including seasonal changes between Greenwich Mean Time (GMT) and British Summer Time (BST).

2. Shipping and Transit Time

Standard Shipping: Estimated at 2–3 business days after dispatch.

Transit times are estimates and may vary depending on the delivery address, carrier operations, public holidays, and other circumstances.

3. Estimated Total Delivery Time

The estimated total delivery time for Standard Shipping is approximately 3–5 business days, consisting of:

• Order processing: 1–2 business days
• Shipping and transit: 2–3 business days

These timeframes are estimates rather than guaranteed delivery dates. Delays may occur due to carrier disruption, severe weather, high parcel volumes, public holidays, or other unforeseen circumstances.

4. Shipping Coverage

Korvanoz currently offers delivery throughout the United Kingdom, subject to the delivery options available for the customer's address.

Available shipping options and applicable delivery charges are displayed during checkout before the order is completed.

5. Shipping Carriers

Orders are shipped using available delivery services. The carrier and service used may vary depending on the destination, parcel requirements, and service availability.

6. Shipping Confirmation and Tracking

Once your order has been dispatched, a shipping confirmation may be sent to the email address provided during checkout.

Tracking details will be provided where tracking is available for the selected delivery service.

7. Shipping Address

Please ensure that your delivery address and contact details are complete and accurate when placing your order.

If you notice an error in your shipping address, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

8. Delayed, Lost, or Damaged Packages

If your order is delayed, appears to be lost, or arrives damaged, please contact our customer support team with your order number and details of the issue.

For damaged deliveries, we may request photographs of the packaging and product to help us investigate the matter and determine an appropriate resolution.

Your statutory rights concerning goods that are lost, damaged, or not delivered within the applicable legal timeframe are not affected by this policy.

9. Delivery Delays

Although we aim to meet the estimated delivery times stated above, delays may occur due to circumstances outside our reasonable control, including carrier disruption, severe weather, public holidays, and unusually high parcel volumes.

If a delay affects your order, please contact us for assistance. Applicable statutory delivery rights continue to apply.

10. Contact Us

If you have questions about shipping, delivery times, or an existing order, please contact Korvanoz.

Korvanoz
11 Alexandra Road South
Greater Manchester, England M16 8GE
United Kingdom

Email: jamesemersonxk976@gmail.com
Phone: +44 7462 790109

Customer Support Hours
Monday – Sunday: 9:00 AM – 6:00 PM (UK local time, GMT/BST)