Terms of Service

Last updated: October 27, 2026

1. About These Terms

These Terms of Service govern your access to and use of the Korvanoz website and purchases made through our online store. By using our website, you agree to these terms, subject to your statutory rights under applicable law.

2. About Korvanoz

Korvanoz is an online retailer offering calendars, desktop planners, wall calendars, and decorative calendar products for home and office use.

3. Website Use

You agree to use our website lawfully and not to interfere with its operation, security, or functionality. You must not use our website for fraudulent, unlawful, or otherwise unauthorised purposes.

4. Product Information

We aim to provide accurate product titles, descriptions, photographs, specifications, pricing, and availability. Product designs, formats, dimensions, and calendar years may vary between individual listings.

Please review the information provided on the relevant product page before placing an order. If you have questions about a product, you may contact our customer support team.

Products are sold as new unless an individual product listing explicitly states otherwise.

5. Prices and Payment

Product prices are displayed on the relevant product pages. Applicable delivery charges and the final order total are shown during checkout before you complete your purchase.

Payments are processed through the payment providers and payment methods made available at checkout, which may include Stripe. Orders are subject to successful payment authorisation and any applicable verification requirements.

If a pricing, availability, or payment error occurs, we will take reasonable steps to resolve the issue and contact affected customers where appropriate. Nothing in these terms removes any rights you have under applicable law.

6. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products. We will provide an order confirmation after submission.

An order may be subject to further checks relating to payment, product availability, or apparent errors. If we cannot fulfil an order, we will inform you as appropriate and arrange any refund due in accordance with applicable law.

7. Delivery

We currently offer delivery throughout the United Kingdom, subject to the options available at checkout.

Orders are generally processed within 1–2 business days. Standard delivery is estimated at 3–5 business days after dispatch, giving an estimated total delivery time of approximately 4–7 business days.

Delivery estimates are not guaranteed and may vary due to carrier delays, public holidays, adverse weather, or other circumstances outside our reasonable control. We will make reasonable efforts to assist with delivery enquiries and communicate relevant updates where appropriate.

Please ensure that the delivery address and contact details supplied at checkout are accurate. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

8. Returns and Refunds

Our Return & Refund Policy explains how to request returns, exchanges, cancellations, and refunds. Please review that policy before placing an order.

Nothing in our policies or these Terms of Service limits your statutory rights under applicable UK consumer protection law, including rights relating to faulty goods and eligible online purchase cancellations.

9. Order Cancellations

If you wish to cancel an order before dispatch, please contact us as soon as possible. We will make reasonable efforts to stop the order, but cancellation cannot be guaranteed once processing or dispatch has occurred.

Where statutory cancellation rights apply, you may still be entitled to cancel an order after dispatch, subject to applicable law and the relevant exceptions.

10. Product Availability

All products are subject to availability. Product listings may be updated, changed, or discontinued from time to time.

If a product becomes unavailable after you place an order and we cannot fulfil it, we will contact you as appropriate and provide any refund required by law.

11. Promotions and Discounts

Promotional offers, discount codes, and special prices may be subject to additional conditions communicated at the time of the offer. Unless otherwise stated, promotions cannot be applied retrospectively to completed purchases.

We reserve the right to correct promotional errors and withdraw or amend offers where permitted by law. Any change will not affect rights that have already accrued under applicable law.

12. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, photographs, page layouts, and other materials, is owned by or licensed to Korvanoz and is protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, or commercially exploit website content without prior permission, except where permitted by law.

13. Website Availability and Accuracy

We aim to keep our website available and information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

We may update, suspend, or modify parts of the website when reasonably necessary for maintenance, security, operational, or business reasons, subject to applicable law.

14. Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability that cannot legally be excluded under UK consumer protection law.

Subject to the preceding paragraph, we are not responsible for losses arising from circumstances beyond our reasonable control, provided that this does not remove any rights or remedies available to you under applicable law.

If you purchase products as a consumer, your statutory rights remain unaffected by these terms.

15. Privacy

Our Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or place an order. By using our website, you acknowledge that you have been provided with access to our Privacy Policy.

16. Third-Party Services and Links

Our website may include links to third-party websites or services, including payment providers and delivery services. These third parties may operate under their own terms and privacy policies.

We are not responsible for the content or independent practices of third-party websites. This does not affect any rights you may have against us under applicable law.

17. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be published on this page with a revised “Last updated” date.

Changes will not retrospectively remove rights that have already accrued to customers under applicable law.

18. Governing Law

These terms are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection laws and jurisdictional rights that apply to you.

If you are a consumer residing in a jurisdiction that provides mandatory legal protections, nothing in this section deprives you of those protections.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Korvanoz
11 Alexandra Road South
Greater Manchester, England M16 8GE
United Kingdom

Email: jamesemersonxk976@gmail.com
Phone: +44 7462 790109

Customer Support Hours
Monday – Sunday: 9:00 AM – 6:00 PM (UK local time, GMT/BST)